Terms of Purchase of Forloveandlemon

Last Updated: 2025.08.28

These Terms of Purchase (“Terms”) govern your purchase of dresses, lingerie, and other products (collectively, “Products”) from Forloveandlemon (“we”, “us”, or “our”) through our website (the “Site”). By placing an order for Products on the Site, you acknowledge that you have read, understood, and agree to be bound by these Terms, as well as our Privacy Policy and any other applicable policies posted on the Site.

1. Order Placement and Acceptance

1.1 Order Submission

When you submit an order on the Site, you are making a binding offer to purchase the selected Products at the displayed price (in USD, as specified in Section 3). All orders are subject to our acceptance, and we reserve the right to reject or cancel any order for any reason, including but not limited to:

  • Insufficient inventory of the requested Products;
  • Errors in Product pricing, descriptions, or availability;
  • Suspected fraud or unauthorized payment activity;
  • Violations of these Terms or our other policies.

1.2 Order Confirmation

Upon receiving your order, we will send you an automated email acknowledging receipt of your order (the “Order Acknowledgment”). This email does not constitute acceptance of your order. We will send a separate “Order Confirmation” email once your order has been processed and accepted, at which point a binding contract between you and Forloveandlemon is formed. The Order Confirmation will include details such as your order number, Product(s) purchased, total amount due, and shipping information.

2. Shipping and Delivery

2.1 Processing and Shipping Time

We aim to process and ship all orders within 1-3 business days from the date of Order Confirmation. Once shipped, delivery of your order will take 6-12 business days (regardless of domestic or international destination). Please note that processing and delivery times are estimates only and may be delayed due to factors beyond our control, such as customs clearance (for international orders), public holidays, weather conditions, or carrier delays. We will notify you promptly if we anticipate a significant delay in shipping or delivery.

2.2 Global Free Shipping

We offer free standard shipping on all orders worldwide, with no minimum purchase requirement. No additional shipping fees will be added to your order total at checkout.

2.3 Delivery Responsibility

We will provide you with a tracking number via email once your order has shipped, allowing you to monitor the progress of your delivery. Risk of loss or damage to the Products passes to you upon delivery of the Products to the shipping address you provided. Please ensure that your shipping address is accurate and complete; we are not responsible for delayed or lost deliveries due to incorrect or incomplete address information. If you need to change your shipping address after placing an order, please contact us at [email protected] immediately—we will attempt to update the address if the order has not yet been shipped, but we cannot guarantee changes once processing has begun.

3. Pricing and Payment

3.1 Currency and Pricing

All Product prices displayed on the Site, as well as order totals (including taxes, if applicable), are quoted in United States Dollars (USD). We reserve the right to change Product prices at any time without prior notice, but the price charged for your order will be the price displayed at the time you submit your order (subject to our right to reject the order as outlined in Section 1.1).

3.2 Payment Methods

We accept major credit cards (e.g., Visa, Mastercard, American Express, Discover) and other secure payment methods as indicated at checkout. By providing payment information, you warrant that you are the authorized user of the payment method and that the information provided is accurate and complete. We use third-party payment processors to handle payment transactions securely; these processors adhere to industry-standard security protocols to protect your payment information (see our Privacy Policy for more details on how we protect your data).

3.3 Taxes and Duties

Prices displayed on the Site do not include applicable taxes (such as sales tax, value-added tax/VAT) or customs duties for international orders. For domestic orders (within the United States), applicable sales tax will be calculated and added to your order total at checkout based on your shipping address. For international orders, you may be responsible for paying customs duties, taxes, or other fees imposed by your country’s customs authorities upon delivery. These fees are not collected by Forloveandlemon and are your sole responsibility. We recommend checking with your local customs office for information on applicable fees before placing an international order.

4. Returns and Refunds

4.1 60-Day Return Policy

We want you to be completely satisfied with your purchase. If you are not happy with a Product, you may initiate a return within 60 days from the date of delivery (as confirmed by the shipping carrier’s delivery confirmation). To be eligible for a return, the Product must:

  • Be in its original, unused condition;
  • Have all original tags, packaging, and accessories intact;
  • Not be a personalized or custom-made Product (unless the Product is defective or incorrect).

4.2 How to Initiate a Return

To start a return, please contact our customer service team at [email protected] with the following information:

  • Your order number;
  • The name of the Product(s) you wish to return;
  • The reason for the return.

Our team will review your request and provide you with a Return Authorization (RA) number and detailed instructions on how to ship the Product(s) back to us. Returns sent without a valid RA number may be rejected or delayed. You are responsible for the cost of shipping the Product(s) back to us, unless the return is due to a defective Product, incorrect item shipped, or an error on our part (in which case we will provide a prepaid shipping label).

4.3 Refund Processing

Once we receive and inspect the returned Product(s) (and confirm they meet the return eligibility requirements), we will process your refund within 5-10 business days. Refunds will be issued to the original payment method used for the purchase. Please note that the time it takes for the refund to appear in your account may vary depending on your payment provider or bank (typically 1-5 additional business days). We will send you an email notification once the refund has been processed.

4.4 Non-Refundable Items

The following items are not eligible for return or refund, unless defective or incorrect:

  • Products that have been used, washed, or damaged by you;
  • Products without original tags, packaging, or accessories;
  • Final sale items (clearly marked as “Final Sale” on the Product page).

5. Product Information and Availability

We make every effort to ensure that Product descriptions, images, sizes, and pricing on the Site are accurate and up-to-date. However, we do not warrant that Product descriptions or images are error-free, complete, or current. If a Product you receive differs materially from the description on the Site, please contact us at [email protected] to arrange a return or exchange (subject to our Return Policy).

Product availability is subject to change without notice. We reserve the right to discontinue Products at any time. If a Product you ordered is discontinued or becomes unavailable after your order is placed, we will notify you promptly and issue a full refund for the unavailable Product.

6. Limitation of Liability

To the maximum extent permitted by applicable law, Forloveandlemon shall not be liable for any indirect, incidental, special, consequential, or punitive damages (including but not limited to loss of profits, loss of data, or inconvenience) arising out of or in connection with your purchase of Products, use of the Site, or these Terms, even if we have been advised of the possibility of such damages. Our total liability to you for any claim arising out of or related to these Terms or your purchase shall not exceed the total amount you paid for the Products giving rise to the claim.

Nothing in these Terms shall limit or exclude our liability for:

  • Death or personal injury caused by our negligence;
  • Fraud or fraudulent misrepresentation;
  • Any other liability that cannot be limited or excluded by applicable law.

7. Changes to These Terms

We may update these Terms from time to time to reflect changes in our business practices, legal requirements, or Product offerings. When we make changes, we will revise the “Last Updated” date at the top of these Terms and post the updated version on the Site. Your continued use of the Site or placement of orders after the updated Terms are posted constitutes your acceptance of the changes. We encourage you to review these Terms periodically.

8. Governing Law and Disputes

These Terms shall be governed by and construed in accordance with the laws of the State of California, United States of America, without regard to its conflict of laws principles. Any dispute, claim, or controversy arising out of or relating to these Terms, your purchase of Products, or the Site shall first be resolved through good-faith negotiation between you and Forloveandlemon. If the dispute cannot be resolved through negotiation within 30 days, either party may submit the dispute to binding arbitration in Los Angeles, California, in accordance with the rules of the American Arbitration Association (AAA). The arbitration award shall be final and binding on both parties, and may be enforced in any court of competent jurisdiction.

9. Contact Us

If you have any questions, concerns, or requests regarding these Terms of Purchase, please contact us at:

Email: [email protected]